Terms of Service

This agreement is between Salis Software (“Salis”) and the individual or organisation that signs up for BeautySalis or EVORA ERP (“you”). By creating an account, placing an order, or otherwise using our services, you confirm that you are at least 18 years old, have the authority to bind your organisation, and accept these terms. If you do not agree, do not use the services.

Salis provides web-based software delivered over the internet. You are responsible for your own devices, internet connection, and for keeping your web browser reasonably up to date. We may add, change, or remove features from time to time; if a change materially reduces functionality you rely on, we will give you reasonable notice.

You must give us accurate, current information when you sign up and keep it up to date. You are responsible for keeping your credentials confidential and for everything that happens under your account. If you suspect unauthorised access, tell us promptly through our contact page.

If your account is used by an organisation, the person who first signs up acts as the administrator and may invite, configure, and remove other users. The organisation remains responsible for the actions of everyone who accesses the account.

You agree not to: resell or sublicense the services without our written consent; reverse engineer, decompile, or attempt to extract our source code; probe, scan, or test the vulnerability of our systems without authorisation; use the services to store or transmit anything illegal, defamatory, obscene, infringing, or malicious; interfere with other customers or the integrity of the services; or use the services to build a competing product or for competitive benchmarking.

Subscriptions are billed in advance on the cycle you pick at sign-up (monthly or annually) and renew automatically at the end of each cycle unless cancelled at least seven days before the renewal date. Fees are exclusive of taxes; where VAT or other applicable taxes are chargeable, they will be added to your invoice. Late payments may result in suspension of the service.

If we change our published prices, we will give you at least 30 days’ notice before the change applies to your account.

The data you put into BeautySalis and EVORA ERP belongs to you. We act as your data processor for that data and process it only to provide the services, as described in our Privacy Policy. We do not sell your data, do not run advertising, and do not mine your records for our own commercial purposes.

You grant us a limited, non-exclusive licence to host, transmit, display, and back up your data only to the extent necessary to deliver the services and to provide support you request.

You can export or delete your data at any time from inside the product. When your subscription ends, we will make your data available for export for a limited period and then delete it, except where law requires us to keep records.

Our services are hosted on Amazon Web Services (AWS). Customer data is stored primarily in AWS data centres located in the United Arab Emirates (Middle East — UAE region) or the European Union, depending on the region assigned at sign-up. AWS acts as our infrastructure subprocessor under its own service terms and security programme, including encryption at rest, network isolation, and independent audit certifications.

We may move the service to a different AWS region or infrastructure provider if we need to for availability, performance, or compliance reasons; where that changes the country in which your data is stored, we will let you know beforehand.

Our products rely on third-party vendors for things like notification delivery (SMS, email, and other messaging channels), payment processing, and analytics. Those vendors operate under their own terms and privacy policies. We pick our vendors carefully, but we are not responsible for their services and cannot guarantee their uptime or delivery outcomes.

“Salis Software”, “BeautySalis”, “EVORA ERP”, and our logos are trademarks of Salis Software. You may not use them without our prior written permission. Unless you tell us otherwise, we may list your company name and logo as a customer on our website and in sales materials; tell us in writing if you would prefer we did not.

The services are provided on an “as-is” and “as-available” basis. To the fullest extent allowed by law, Salis disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the services will be uninterrupted, error-free, or free of harmful components.

To the fullest extent allowed by law, Salis will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, or data. Our total aggregate liability to you for any claim arising out of or relating to this agreement is capped at the greater of USD 1,000 or the fees you paid us for the service in the 12 months before the event giving rise to the claim.

You agree to indemnify Salis against any third-party claims, damages, and reasonable expenses that arise out of your use of the services in breach of this agreement, the content you upload, or your violation of any law or third-party right.

We may suspend or terminate your access if you materially breach these terms, if your account remains unpaid for more than 30 days, or if we reasonably believe your use is unlawful or damaging to our systems or other customers. Where circumstances allow, we will give you advance notice and an opportunity to fix the issue.

You may terminate at any time by cancelling your subscription from inside the product. Termination does not entitle you to a refund of fees already paid, except where we materially breach these terms and fail to fix the breach within 30 days of written notice.

This agreement is governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi, without regard to conflict-of-laws rules. The courts of Abu Dhabi have exclusive jurisdiction over any dispute arising out of or relating to this agreement.

We may update these terms from time to time. For material changes we will give at least 30 days’ notice by email to account administrators and by posting the updated terms on this page. Your continued use of the services after the effective date constitutes acceptance of the updated terms.

Questions about these terms? Reach us through our contact page. Post: Salis Software, Abu Dhabi, United Arab Emirates.